Fullersound Terms & Conditions

Version 1.2 - July 2026

All bookings with Shaun Fuller trading as Fullersound, whether for labour, equipment hire, consulting services, production management, or any other services provided, are subject to the following Terms & Conditions.

By accepting a quotation, confirming a booking, instructing us to commence work, or paying any deposit or invoice, the Client confirms they have read, understood, and agree to be bound by these Terms & Conditions.

1. Services

Fullersound provides professional sound engineering, production management, touring, audio system design, consulting, equipment hire and related technical services as agreed in writing.

Any services outside the original scope of work may incur additional charges.

2. Booking Confirmation

A booking is considered confirmed once accepted in writing via email or other electronic communication.

3. GST and Superannuation

Unless otherwise stated in writing, all quotations, rates, and pricing from Fullersound are exclusive of GST and exclusive of any applicable Superannuation Guarantee contributions.

Superannuation Guarantee contributions, where applicable, are payable on the labour component of all services and must be paid directly into Shaun Fuller’s nominated superannuation fund in accordance with applicable legislation. Further information may be found here.

Any variation must be agreed in writing before the engagement commences.

4. Payment Terms

Unless otherwise agreed in writing:

  • Payment is due within 14 calendar days from the invoice date.

  • Payment must be made by bank transfer or another agreed payment method.

Late Payment

If an invoice remains unpaid after 14 calendar days from the invoice date, the Client agrees to pay a late payment fee equal to 10% of the original invoice amount.

A further late payment fee equal to 10% of the original invoice amount will be charged for every additional 14-day period that the invoice remains unpaid until payment is received in full.

The Client agrees to reimburse Fullersound for all reasonable costs incurred in recovering overdue amounts, including debt collection agency fees, solicitor's fees, court costs and any other reasonable enforcement expenses.

5. Cancellation

In the event of a cancellation between 7 and 30 days before a booking, the client agrees to pay 50% of the total booking estimate.

In the event of a cancellation less the 7 days before a booking, the client agrees to pay 100% of the total booking estimate.

6. Travel & Accommodation

Unless otherwise agreed in writing, the Client is responsible for providing or reimbursing all reasonable travel expenses including:

  • Airfares

  • Ground transport

  • Parking

  • Fuel

  • Tolls

  • Accommodation

  • Per diems where applicable

Accommodation Requirements

  • Where overnight accommodation is required, Shaun fuller must be provided with his own private hotel room.

  • Shared hotel rooms are not acceptable unless expressly agreed in writing prior to the booking.

  • Accommodation must be clean, safe and located within reasonable proximity to the venue unless otherwise agreed.

7. Equipment Hire

Unless otherwise agreed in writing, all equipment supplied by Fullersound remains the property of Shaun Fuller trading as Fullersound.

The Client is responsible for any hired equipment while it is in their possession or under their control and agrees to reimburse Fullersound for any loss, theft or damage beyond reasonable wear and tear.

8. Health & Safety

Fullersound reserves the right to refuse to perform services where the working environment is considered unsafe or does not comply with applicable workplace health and safety legislation.

Where work cannot proceed due to unsafe conditions outside our control, the agreed charges remain payable.

9. Limitation of Liability

To the maximum extent permitted by law, Shaun Fuller trading as Fullersound shall not be liable for any indirect, incidental, special, exemplary or consequential loss or damage arising out of or in connection with the provision of services or equipment hire.

This includes, but is not limited to, any loss of profits, loss of revenue, loss of business opportunity, loss of contracts, loss of goodwill or reputation, cancelled or delayed performances, cancelled ticket sales, venue penalties, additional production costs, accommodation or travel expenses, or any other economic loss suffered by the Client or any third party.

Except where liability cannot be excluded by law, the total liability of Shaun Fuller trading as Fullersound for any claim arising out of or relating to the services or equipment hire, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the total amount paid by the Client for the specific services or equipment giving rise to the claim.

10. Intellectual Property

Unless otherwise agreed in writing, all show files, DAW Files, console files, system designs, drawings, documentation and other intellectual property created by Shaun Fuller in the course of providing services remain the property of Shaun Fuller trading as Fullersound.